Meet Our Team
ICC Belfast's experienced and ambitious team members have many years' experience in delivering world-class events that exceed clients' expectations to help them fulfil their objectives.
Chief Executive
Catherine Toolan
From Sligo, Catherine is Chief Executive of ICC Belfast | Waterfront Hall | Ulster Hall. Catherine works closely with Visit Belfast, Tourism Northern Ireland, Belfast City Council and other stakeholders to create a sustainable business tourism industry sector that can compete on a global stage. Prior to this Catherine spent over twelve years as Managing Director of Global Sports and Events for Aramark Corporation (a $15B NYSE listed company) overseeing the Summer Olympic and Asian Games in
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Sales & Marketing Director
Oonagh O'Reilly
Oonagh was appointed Sales and Marketing Director for ICC Belfast ICC Belfast | Waterfront Hall | Ulster Hall in November 2017 and is responsible for building the brand and reputation of ICC Belfast to host national and international conferences and is also sales and marketing director for live entertainment at the Waterfront Hall and Ulster Hall. Most recently Oonagh has been Director of Sales and Marketing for the Irish Football Association and prior to that, Business Development Director
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Business Support Director
Iain Bell
Iain was appointed Business Support Director in March 2016 and is responsible for the Finance, Human Resources and ICT departments. He has substantial senior management experience in a variety of private sector global and local manufacturing, retail and service industries. Iain also has over 10 years’ director level experience having sat on the boards of two companies as Finance Director. Iain brings a wealth of commercial finance experience to the company and is a professionally qualified accountant being a Fellow of the Chartered Institute of Management Accountants.
Event Operations Director
Louise Doyle
Sales & Marketing Manager
Marie-Claire Caldwell
Marie-Claire is a highly motivated Marketing professional with a passion for devising and implementing creative campaigns that engage the target audience to meet and exceed expectations. Prior to joining the ICC Belfast team she gained significant experience in the B2C and B2B sectors working with some of Northern Ireland’s most successful indigenous companies. Marie-Claire holds an MSc in Management and a BSc in Communication, Advertising and Marketing from Ulster University.
Account Manager
Eimear Hone
Eimear is one of ICC Belfast's Association Account Managers, having previously held the role of Research & Bid Support Executive. Prior to joining ICC Belfast Eimear achieved a 1st class honours degree in Event Management. Eimear’s previous professional roles held with the globally acclaimed Hilton hotel group and Derry City & Strabane District Council were what originally inspired her to pursue a career in the conferencing and event industry.
Account Manager
Jenni Smart
Jenni joined ICC Belfast's Association Sales team in July 2017 having previously worked as a Senior Sales Executive for Belfast’s largest hotel group Andras hotels, which is linked to world leading brands IHG and Accor. Jenni has an inherent passion and flair for the MICE industry, having graduated with a 1st class honours in Event Management.
Account Manager
Sheena Davidson
Fluent in French, graduating with a 1st class honours degree from Ulster University as well as a ‘Maitrise’ from the University of Caen in Normandy, Sheena has over two decades’ experience in selling Belfast and Northern Ireland as a business tourism destination on the world-stage. Prior to joining the team in 1995, ahead of the venue’s official opening, Sheena worked for global manufacturing company FG Wilson in Larne and also helped set up their office in Paris where she was seconded for
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Account Manager
Lisa Abell-Farrelly
A California native, Lisa graduated from University of California, Santa Cruz with a BA degree in Community Studies before working in Silicon Valley providing Corporate Event, Employee Recreation and Incentive Solutions to both corporate and conference clients. Lisa joined the ICC Belfast team following her relocation to Northern Ireland in the 1990’s and holds the position of Account Manager for clients within the local market, working alongside prominent organisations such as NI Chamber of
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Account Manager
Shirley McCracken
A BA Hons degree in English and Spanish from Queens University Belfast, a PG Diploma in European Marketing and Languages from Napier University and experience within sales and marketing roles precede Shirley’s 23 years’ experience with ICC Belfast. Having originally joined the team in 1995 Shirley has enjoyed being part of a team that has developed and expanded over time to include an award-winning conferencing offering that helps Belfast to compete globally in the Business Tourism sector.
Account Executive
Luke Elliott
Luke is the newest member of the ICC Belfast Account team, having joined in November 2018. Prior to taking up his role with ICC Belfast, Luke completed a Marketing degree where he achieved a 2:1 and completed a year’s placement with Johnson and Johnson. Within his role as a Brand Activation Assistant, Luke worked with household brands such as Aveeno, Johnson’s baby, Listerine, Calpol and Neutrogena. Since University Luke has worked with Citibank and MRP, nurturing client relationships in a variety of different roles.
Head of Digital
Charlie McCloskey
Charlie joined the ICC Belfast team in April 2018 as the Head of Digital having previously working for Invest Northern Ireland. He has over 10 years’ experience in education and economic development working within the public and private sectors. Charlie is a graduate of Ulster University and has obtained professional qualifications from the Chartered Institute of Marketing and the Institute of Leadership and Management.
Digital Executive
Stephanie Geddis
Stephanie is a CIM accredited Marketer with a BSc in Public Relations and a wealth of Digital experience having worked for and delivered strategic online campaigns for award winning clients within commercial B2B, Retail and Financial Sectors. With spirit, enthusiasm and a hands on approach to all ecommerce and online marketing strategies to drive success; her techie-retailer & surprising commercialism drives a lot of success for all Stephanie's projects.
Communications Administration Executive
Ciara Davidson
Ciara joined ICC Belfast in June 2017 and holds the position of Communications Administration Executive, working across the Marketing and Internal Communications functions of the business. A BSc Hons degree in Communication with Public Relations, as well as previous Marketing and Communications roles have equipped Ciara with a breadth of knowledge and experience, particularly in trade show marketing.
