Head of Events & Customer Experience
Since joining the ICC Belfast | Waterfront Hall | Ulster Hall team in April 2018, Charlie has been an instrumental member of the senior leadership team and has been responsible for achieving organisational change, leading our digital transformation and reshaping the sales and marketing approach across both entertainments and conferencing to deliver exceptional business results.
Charlie is a graduate of Ulster University and has obtained further qualifications from both the Chartered Institute of Marketing and the Institute of Leadership and Management. Coupled with this sound theoretical background, Charlie has gained significant experience in people, project and event management over the past 15 years working in a range of industries including automotive, education and economic development. This breath of experience had led to Charlie becoming a highly-skilled and multi-faceted professional, capable of successfully delivering large-scale strategic projects to the highest specification.